Due to a major relapse of a Spinal Injury, Andrew will be limited as what he can do for at least the next 2 months. We will continue to help, advise, and assist our customers as best we can. Internet orders should not be affected.
Helen and Mark will be dispatching all orders, but there may be a slight delay in processing subject to Andrew's medical needs. Andrew will still be available on the phone when he is able but please where possible contact us as detailed below:
PHONE CONTACT TIMES & VISITING THE SHOP
Monday - Friday 10.00-15.00 (Wednesday 10-12)
Other Times and Weekends by arrangement.
EMAIL - email@example.com
PHONE - 08445 672890 (answerphone when there is no one available to answer)
We will be closed from 17 December - 28 December
Last day for orders to placed for dispatched is Thursday 15 December.
All order placed during our closed period will be shipped the first week of January
We will still be getting deliveries from all of our UK and European suppliers as normal. Although we have had some limited delivery's from America, we are still experiencing significant delays, to this end we have just started working with a new shipping company in the hope that they will be able to ship quicker. Once any product has cleared customs we will arrange to get the consignments from the airport/docks and get in contact with everyone who have pre-orders with us.
Update on our previous phone and email problems: Over the last 10 days we appear to have more incoming calls, our service provider has finished the software update on the phone system, and we have had new phone lines (cables) put in from the local exchange box.
Please browse the website and place orders as normal and enjoy free shipping on all orders over £25
Have a great Christmas
Andrew and the team