Due to a major relapse of a Spinal Injury, Andrew will be limited as what he can do for at least the next 2 months. We will continue to help, advise, and assist our customers as best we can. Internet orders should not be affected.
Helen and Mark will be dispatching all orders, but there may be a slight delay in processing subject to Andrew's medical needs. Andrew will still be available on the phone when he is able but please where possible contact us as detailed below:
PHONE CONTACT TIMES & VISITING THE SHOP
Monday - Friday 10.00-15.00 (Wednesday 10-12)
Other Times and Weekends by arrangement.
EMAIL - firstname.lastname@example.org
PHONE - 08445 672890 (answerphone when there is no one available to answer)
We will still be getting deliveries from all of our suppliers as per normal. Our American shipments have started to be dispatched from the USA, once they clear customs we will arrange to get the consignments from the airport/docks and get in contact to everyone who have pre-orders with us.
Update on our previous phone and email problems: Our service provider has identified an integration issue with the exchange and are installing new software to restore our phone service to operate correctly, many thanks to all our customers who have updated us when the phones and email were not working correctly.
Please browse the website and place orders as normal and enjoy free shipping on all orders over £25!
Andrew and the team